Our Store Policies
At CiaCia Favor's, transparency and customer satisfaction are at the heart of everything we do. Our Store Policies section is designed to provide you with important information that ensures a seamless and enjoyable shopping experience. From details about our products and their ingredients to shipping and return policies, we strive to keep you well-informed every step of the way. Should you have any questions or concerns, our dedicated team is readily available to assist you. Feel free to reach out to us via phone or email, and we'll be delighted to provide you with the support and assistance you need. Your satisfaction is our priority, and we're committed to exceeding your expectations in every interaction.
Shipping Policy
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Return/Refund Policy
Please note that due to the custom nature of our products we do not accept returns. However, exchanges can be made for a different item, scent, additive, size or type.
Refund are only available for damaged items (with photo proof). So that you can shop with confidence knowing that your satisfaction is our top priority. Don't miss out on these delectable items for your soap or candles collection.